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There’s just something special about watching something live. Whether it’s watching the news, SNL, award shows, or an episode of Monday Night Raw, going live is mesmerizing. The margin for error is nonexistent which naturally builds more drama. One mistake and that’s it, there are no take backs.

It’s fascinating because, thanks to social media, we too can now feel the rush of going live. We can share with the world what we’re doing at a precise moment, unedited and unfiltered. Granted, the pressure isn’t as intense as watching Tom Brokaw breaking a story but the adrenaline still pumps and the excitement is still there.  

Going live can be a useful tool for marketers. It allows them to create an experience for the consumer from a first hand point of view. Doing a live broadcast allows companies to show a side of themselves that may be harder to capture in a 10 second snap or in 140 characters.

The most useful benefit of going live is the immediate feedback consumers can give. Have an idea about a new product or service and want to check the temperature in the room? Go live. This won’t take place of the tried and true method of research but it’s a great way to “put your foot in the water.” The key to going live, as with most social media, is having the right person running the show. Having someone who doesn’t understand and appreciate the power of social media will most likely lead to a huge headache for your PR department.  

Social media has shortened the communication line between producer and consumer. What once would take weeks to say to a company can now be translated in seconds. Those who are forward thinking see this as a way to not only display great customer service in a public setting but to garner information in real time.

Knowledge is power, right?

As always, thanks for reading.

A New Path

Twitter may have struck gold.

If you haven’t heard, the social media site was chosen by the NFL to stream Thursday Night Football (TNF). Users will be able to stream games from Twitter’s platform. The icing on the cake is that you don’t have to own a Twitter handle to watch (but who doesn’t have one of those?) Only ten games will be available thought Twitter but it’s still a victory.

By having live games streamed Twitter has blazed a path to take social media to the next level. Twitter can now earn even more revenue and the NFL can get their product out to a vastly bigger crowd. If there’s one thing we know about the NFL it’s that they’re always looking to expand its audience.  

Twitter has been hot on Facebook’s heels throughout the years and this might be the final step into overtaking the social media crown.

Why is this so important?

Social media sites now know they can expand their platform beyond their current audience. More people will tune in through Twitter than by watching it the old fashioned way. People will now have the option to watch the game from literally anywhere. The versatility alone makes this valuable.

If they’re smart they’ll add extra features that would only be available for those who have handles. Twitter’s value will skyrocket and set the trend for other sites like Periscope.

If this goes well we should seeing other sites line up to stream content from other leagues. People spend a lot of time on their phone, finding a way to reach them there is the right way to expand the social media experience.

As always, thanks for reading.